Terms of service

1. About MYLVORA

MYLVORA operates this online store and offers products for sale through our website.

Additional legal business information will be provided in our Legal Notice and Contact Information once applicable registration details are finalized.

2. Use of the Website

You may use this website only for lawful purposes.

You must not:

  • misuse the website;
  • attempt to interfere with its security or operation;
  • use the website for fraudulent activity;
  • submit false or misleading information;
  • infringe the rights of MYLVORA or third parties.

3. Product Information

We aim to present product descriptions, photographs, prices and other information as accurately as possible.

However, minor differences in colour, texture or appearance may occur depending on screens, lighting, manufacturing variations or other reasonable factors.

Product availability may change without notice.

4. Prices and Payment

Prices shown on the website are displayed in the applicable market currency where supported.

The final amount payable will be shown during checkout before you confirm your order.

Payment must be successfully authorized before an order can be processed.

5. Orders

After placing an order, you may receive an order confirmation by email.

An order may be cancelled or refused where permitted by law, including in cases of payment failure, suspected fraud, pricing errors, stock issues or incorrect information.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

6. Shipping and Delivery

Shipping destinations, estimated delivery times and other delivery conditions are described in our Shipping Policy.

Delivery estimates are provided in good faith but may be affected by carrier delays, customs procedures, public holidays or circumstances outside our reasonable control.

Your statutory consumer rights remain unaffected.

7. Returns, Refunds and Cancellations

Returns, refunds and cancellations are governed by our Return & Refund Policy.

Where applicable, consumers may also benefit from statutory rights under the laws of their country of residence.

8. Damaged or Non-Conforming Products

If a product arrives damaged, defective or does not correspond to what you ordered, please contact us as soon as possible.

Nothing in these Terms limits any mandatory legal rights relating to defective or non-conforming goods.

9. Intellectual Property

The MYLVORA name, branding, website content, graphics, photographs, product descriptions and other original materials on this website may be protected by intellectual property laws.

You may not reproduce, distribute or commercially exploit our content without permission, except where permitted by law.

10. Third-Party Services

Our store may rely on third-party services such as payment processors, shipping providers, fulfilment partners and ecommerce technology providers.

These third parties may process information necessary to provide their services in accordance with their own terms and privacy practices.

11. Privacy

Your use of the website is also governed by our Privacy Policy.

Please review that policy to understand how personal data may be collected, used and protected.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

To the maximum extent permitted by applicable law, MYLVORA will not be liable for indirect or consequential losses arising from use of the website where such liability may legally be limited.

Mandatory consumer protections remain unaffected.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The version published on this website at the time of your purchase will apply to that transaction, subject to mandatory legal requirements.

14. Governing Law

These Terms are governed by applicable law.

If you are a consumer, this does not deprive you of mandatory protections granted by the laws of your country of residence.

15. Contact

If you have questions about these Terms, please contact MYLVORA through the Contact page on our website.